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Frequently Asked Questions

Here is a short selection of the typical questions we receive. If you have a question about our services feel free to reach out! 

Why should I work with a recruiter?

A business will thrive with the right employees; however, finding great employees is not always that easy. Sourcing candidates can be time-consuming, and the costs of getting it wrong can put your livelihood at risk. Some studies say upwards of 150% of that employee’s salary.


Like other professional services, we’re experts who can help you find and retain great employees so you can focus on your core business. We can deepen and diversify your pool of available candidates, offer salary insights, coordinate the interview and pre-employment process, provide ongoing consultations for your business needs and much more.


All of this leads to great employees while still giving you time to focus on running your business.

What is your process and timeline?

We tailor our recruitment solutions to your unique needs.  Generally, this includes in-depth conversations with you about your business and the role, interviews with vetted candidates, feedback, compensation negotiations, closing an offer with your chosen candidate, pre-employment screening, and ongoing consultations as needed.

We work on your timeline and will match your urgency. If you need a critical hire tomorrow, we will do our best to send over candidates today. We collaborate with you around your needs, availability, business timelines, etc. We will set expectations with you, but ultimately, we’re not making widgets – we’re building relationships.

Do you offer guarantees?

Absolutely! We stand by our work, seek long-term placements, and guarantee your satisfaction.

If for some reason, you find the employee resigns or if you terminate the agreement we will provide a replacement at no cost. This will only be performed once and is subject to receiving payment by the due date.


We offer several industry-leading guarantee options; speak with your recruiter about the best solution for you.

How do you find candidates?

Our approach to sourcing and recruiting is relentless and comprehensive. 

Whilst the specifics vary from role to role. Some of the processes include online postings, Boolean sourcing, a deep referral network (in some industries, almost half of our placed candidates are, active networking in the community, diverse community partnerships, and professional and industry groups.


If it were easy and quick to find the right person for a role, you’d have hired them already! We spend most of our time building relationships and making connections for the benefit of our clients.

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Our knowledge of market trends and salary information helps us make the right match time after time. Our name is synonymous with success across the wide range of industries in our community.

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